Help now a text away

Waterloo, IA is the new national center of 911 accessibility; their call center can now receive text messages, and the operators can respond in kind. There are still a few potential bugs in the system–for example, the caller needs to be able to identify their location, which may be difficult for some nonverbal individuals with cognitive disabilities–but overall, this is a huge step forward.

AP: Iowa 911 call center becomes first to accept texts

This entry was posted in Cognitively impaired, Communication, Content, Deaf, Hard of hearing, Just plain cool, Redundant input, Redundant output, Speech impaired. Bookmark the permalink.

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