Accessibility in the world of retail

We know that all the assistive technology compatibility and built-in accessibility features don’t mean a thing if the user never learns about them.  Retail has often been the Bermuda Triangle of accessibility.  The bottom-line fever of the undertrained, commission-driven sales staff makes customized service unlikely.  Now Computers Made Easy in Fort Worth offers another model of retail.  It caters to people with disabilities and the rest of us who nervously wonder if we can operate the latest gadget or program.  The name alone is relaxing!  Let’s hope this becomes a chain, and reminds its big box brethren that customers come in all shapes and sizes.

Computer store bridges technology gap for seniors and disabled – Fort Worth Business Press

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