Presentment or resentment?

E-presentment is a fancy term referring to “the process of delivering traditionally paper-based documents online in electronic formats,” focused on the mainstream audience. Automatic boon for screen reader/text reader users? Not necessarily; the presentation is likely to be in PDF, which is at best iffy for speech output compatibility, or TIFF, which speech output can’t access at all. Strikes us that with just a little more thought, e-presentment could be a major accessibility service rather than just another barrier.

TechNewsWorld: The Vital Role of E-Presentment in Online Self-Service

This entry was posted in Blind, Cognitively impaired, Compatibility with AT, Content, Information management, Redundant output, Speech-to-text. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *