Disabled or not, many mobile users are lost in a world of features they never wanted and can’t use. Worse than that, these unwanted “bonuses” make products so complicated that basic functions are hard to find. This is especially true for people with visual or cognitive disabilities.
A new survey shows how dissatisfied consumers are, and how clueless technomarketers are.
Cellphone users complain about ‘function fatigue’ – Yahoo! News